We’ve got you covered

Our Customer Care team is here to support you throughout your feeding journey — whether you need help getting started, troubleshooting, app support, or answers to product questions along the way.

You can start, pause, and resume your conversation whenever you need to. Your chat window will remain open in your browser for up to 7 days, so feel free to step away and come back when it works for you.

Chat & WhatsApp Support

Available 7 days a week
1:00am–3:00pm PT

WhatsApp us on
+44 7445866917

Call Us

Available Monday–Friday
6:00am–6:00pm PT

Call us on
+1 (650) 658-0858

Visit the Elvie Support Hub

From setup guidance and troubleshooting tips to delivery, warranty, and returns information, you'll find support for every stage of your Elvie experience.

Press inquiries

For press and influencer enquiries only

Email: elviepress@onewillow.com

Elvie Press Room

B2B partners

Call: +44 (0)20 8163 5555

Email: sales@elvie.com 

Elvie Partnerships

Address

Willow Blossom Holdco Limited

9th Floor 107 Cheapside, London, United Kingdom, EC2V 6DN

Company registered in England and Wales.

Registered number: 16306329 | VAT number: GB 488 7032 52