We’ve got you covered…
Our Customer Care team is here to support you throughout your feeding journey — whether you need help getting started, troubleshooting, app support, or answers to product questions along the way.
Busy day? Trust us, we get it. You can start, pause, and resume your Live Chat or WhatsApp conversation whenever you need to. Your conversation remains available for 24 hours, so you can pick it back up when it works for you.
Got a product question? Check out our support hub.
From helpful how-to videos to information about delivery, warranties and returns, you’ll find answers to many of your product questions in the Elvie support hub.
Chat & WhatsApp Support
Available 7 days a week
9:00am–11:00pm UK time
WhatsApp us on
+1 415-429-4141
Visit the Elvie Support Hub
From setup guidance and troubleshooting tips to delivery, warranty, and returns information, you’ll find support for every stage of your Elvie experience in our Support Hub.
Press inquiries
For press and influencer enquiries only
Email: elviepress@onewillow.com
B2B partners
Call: +44 (0)20 8163 5555
Email: sales@elvie.com
Address
Willow Blossom Holdco Limited
1975 W El Camino Real, Mountain View, California 94040, US.
Company registered in England and Wales.
Registered number: 16306329 | VAT number: GB 488 7032 52