We’ve got you covered…
Our Customer Care team is here to support you throughout your feeding journey — whether you need help getting started, troubleshooting, app support, or answers to product questions along the way.
You can start, pause and resume your conversation whenever you need to. Your chat window will remain open in your browser for up to 7 days, so feel free to step away and come back when it works for you.
Chat & WhatsApp Support
Available 7 days a week
9:00am–11:00pm UK time
WhatsApp us on
+44 7445866917
Call Us
Available Monday–Friday
2:00pm–2:00am UK time
Call us on
+1 (650) 658-0858
Visit the Elvie Support Hub
From setup guidance and troubleshooting tips to delivery, warranty, and returns information, you’ll find support for every stage of your Elvie experience in our Support Hub.
Press inquiries
For press and influencer enquiries only
Email: elviepress@onewillow.com
B2B partners
Call: +44 (0)20 8163 5555
Email: sales@elvie.com
Address
Willow Blossom Holdco Limited
Willow Blossom Holdco Limited, 1975 W El Camino Real, Mountain View, California 94040, US.
Company registered in England and Wales.
Registered number: 16306329 | VAT number: GB 488 7032 52