We’ve got you covered…

Our Customer Care team is here to support you throughout your feeding journey — whether you need help getting started, troubleshooting, app support, or answers to product questions along the way.

Busy day? Trust us, we get it. You can start, pause, and resume your Live Chat or WhatsApp conversation whenever you need to. Your conversation remains available for 24 hours, so you can pick it back up when it works for you.

Chat & WhatsApp Support

Available 7 days a week
9:00am–11:00pm UK time

WhatsApp us on
+1 415-429-4141

Call Us

Available Monday–Friday
2:00pm–2:00am UK time

Call us on
+1 (650) 658-0858

Visit the Elvie Support Hub

From setup guidance and troubleshooting tips to delivery, warranty, and returns information, you’ll find support for every stage of your Elvie experience in our Support Hub.

Press inquiries

For press and influencer enquiries only

Email: elviepress@onewillow.com

Elvie Press Room

B2B partners

Call: +44 (0)20 8163 5555

Email: sales@elvie.com 

Elvie Partnerships

Address

Willow Blossom Holdco Limited

Willow Blossom Holdco Limited, 1975 W El Camino Real, Mountain View, California 94040, US.

Company registered in England and Wales.

Registered number: 16306329 | VAT number: GB 488 7032 52