We’ve got you covered…
24/7 support available via chat, email, phone and WhatsApp.
Got a product question? Check out our support hub.
From helpful how-to videos to information about delivery, warranties and returns, you’ll find answers to many of your product questions in the Elvie support hub.
Customer care
Our customer care team is available via chat, phone and WhatsApp.
UK: 0333 234 3436
Phone lines are open from 1pm - 11pm, Monday to Friday.
WhatsApp: +44 7445866917
Chat
Busy day? You can start, pause and resume your conversation with our chat support team whenever you want. Our chat window will stay open on your browser for up to 7 days after you start it, so feel free to slip away if you need to. We'll be right here when you get back.
Press inquiries
For press and influencer enquiries only
Email: elviepress@onewillow.com
B2B partners
Call: 0333 234 3437
Email: sales@elvie.com
Address
Willow Blossom Holdco Limited
9th Floor 107 Cheapside, London, United Kingdom, EC2V 6DN
Company registered in England and Wales.
Registered number: 16306329 | VAT number: GB 488 7032 52